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StreetSmart Advantage

By StreetSmart, a division of ClickSoftware

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Overview
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Company

Overview

StreetSmart Advantage is a pre-packaged, mobile workforce management solution that offers multiple capabilities including Jobs Management, Digital Forms, Timesheets, Travel Reimbursement, and GPS Intelligence Services in one versatile mobile app.

Any size organization with field or home service employees can benefit from this scalable turnkey solution. Distributors and merchandizers, construction companies, home healthcare agencies and property management companies all realize fast time-to-value using this configurable solution that will maximize job revenue, decrease operational costs, alleviate business risks and improve the customer experience.

StreetSmart Advantage includes cloud-based administrative software that seamlessly integrates with mobile the mobile app data to provide insights into worker locations and routes, job activities, shift and travel expense information. Dispatchers can manage jobs dispatch and customer feedback, while managers can monitor worker actions via near-real-time GPS and alerts based on workflows. Business managers can analyze data collected from the mobile app to optimize field operations.
StreetSmart understands the field service industry and numbers show it with 10,000 companies relying on StreetSmart every day. Each year our mobile apps process more than 24 million forms, 12 million GeoFences, 9 million jobs and 6 million shifts.

Our customers save time and money while they increase productivity and improve customer satisfaction. The mobile app is a monthly subscription fee that includes the administrative software, onboarding, and ongoing support, and costs less than $1 per day per mobile user.

Key Features

  • StreetSmart® Administrative Application
    Reduce administrative time and increase visibility into mobile worker activities using the cloud-based StreetSmart Administrative application. Job dispatch and management, monitoring of employee activities and reporting is all administered from the office or a mobile tablet in the field.
  • StreetSmart® Job Dispatch
    Save administrative time and increase productivity by seamlessly creating, assigning and dispatching jobs from StreetSmart’s cloud-based administrative software. Dispatchers can use the StreetSmart app or their familiar Office Outlook application to easily dispatch and manage jobs.
  • StreetSmart® Forms
    Improve customer service and measure worker productivity using Forms on the StreetSmart mobile app. Field workers can easily record information on the job site and send details of the job progress, start and end times, and completed form information. This data is automatically consolidated and sent back to the office where it can be imported into payroll, finance, and other systems.
    Integrate
  • StreetSmart® Timesheets
    Gain visibility into mobile worker shift times and locations with this mobile app that enables field workers to clock in, record breaks, and clock out right on their mobile device. Worker shift activity is automatically sent to the StreetSmart administrative app for faster payroll processing.
  • StreetSmart® Trips
    Improve insights into mobile worker trip details with employee, date, location, job details, and related expenses. Leverage information to optimize routes, save gas and increase productivity. Administrators can easily generate mileage reports and automatically calculate reimbursement amounts for streamlined employee expense reimbursements.
  • StreetSmart® Customer Engagement
    Gain feedback and improve customer experience with appointment requests and where’s my tech locations. Use web-based feedback forms connected to jobs and automatically send upon job completion.

Videos

StreetSmart Overview Video of Capabilities.

Additional Resources

Data Sheet-StreetSmart-18.11 Advantage.pdf

Data Sheet-StreetSmart-18.11 Advantage.pdf

Tip Sheet-Five-Best-Practice-Uses-Mobile-App-in-Home-Healthcare-Operations_StreetSmart - Copy.pdf

Tip Sheet-Five-Best-Practice-Uses-Mobile-App-in-Home-Healthcare-Operations_StreetSmart - Copy.pdf

Tips-Five-Employee-Benefits-StreetSmart.pdf

Tips-Five-Employee-Benefits-StreetSmart.pdf

TipSheet-Smart-Before your Rollout.pdf

TipSheet-Smart-Before your Rollout.pdf

Tips-To-Managing-Delivery-Drivers-StreetSmart.pdf

Tips-To-Managing-Delivery-Drivers-StreetSmart.pdf

Download Instructions for StreetSmart Preview App for a Test Drive.pdf

Download Instructions for StreetSmart Preview App for a Test Drive.pdf

About Company

StreetSmart is our name for a Reason. Our name represents our years of experience and knowledge and how we have applied it to our solution to help businesses understand and address the many different situations that happen in the work day of mobile workers who are ‘on the street.'


We understand the needs of mobile workers and the operational challenges of managing field employees and processes. Our street smart knowledge and common sense are combined with our innovative technology to provide businesses with up-to-date information and insights so they can succeed in every job situation and customer interaction.

Address

2520 Pilot Knob Rd #140, Mendota Heights, MN 55120